Qualifications
Entrepreneurial Orientation: The ability to look for and seize profitable business opportunities; willingness to take calculated risks to achieve business goals
Results Orientation: The ability to focus on the desired results of ones own or one’s unit’s work, setting challenging goals, focusing efforts on the goals, and meeting or exceeding them
Fostering Innovation: The ability to develop and support the introduction of new and improved methods, products, procedures and technologies
Critical Thinking Skills: The ability to use skills and learned knowledge and apply it to brand new, unknown problems or situations
Team Oriented: The ability and desire to work with others on a team and as a team leader
Work Experience
Production Manager | Pro Outdoor Services | Scottsdale, AZ | Dec. 2020-Sept. 2021
- Ability to read and interpret plan sets
- Pre-plan projects throughout all phases of the project
- Work with a variety of residential installations up to and including hardscapes, irrigation, lighting, synthetic turf, retaining walls, and water features
- Lead, facilitate, and follow up in the resolution of customer concerns while delivering outstanding customer service
- Prepare and present all change order requests to clientele
- Build effective working relationships by creating mutual respect between all clients, vendors, and related personnel
- Work closely with the owner, administrative managers, and supervisors regarding scheduling, quality control, and customer service
Landscape Business Owner | Vista Landscape Management | Peoria, AZ | 2011-2020
- Started the company from the ground up with no customers
- Built the business up to over 140 residential maintenance accounts
- Employed two full time employees
- Built great rapport with all clients in an effort to grow a relationship and guarantee business
- Vast knowledge pertaining to the operation and maintenance of lawn care machinery and equipment
- Determine causes of lawn and garden issues and recommend effective solutions
Project Manager/Field Inspector | The Home Depot | Phoenix, AZ | 2005-2011
- Responsible for finding and recruiting qualified installers
- Met with homeowner to ensure there is a clear understanding of the installation process and timeline of the project
- Prepare a detailed site diagram and material order
- Perform in progress site inspections to insure workplace is safe and correct any issues if necessary
- Perform in progress inspections to insure proper installation practices are being followed within the guidelines set forth by The Home Depot, the manufacture of materials, as well as state and local municipalities
- Perform final inspections and supply installer a detailed punch list if necessary
- Met with the homeowner to obtain a final signoff, resolve any complaints to full satisfaction and collect balance due
Achievements at The Home Depot
- Recognized for excellent outstanding customer service a number of times
- Received numerous awards for being the top install producer in the Western region
- Was in the top five of install producers company wide for over two years
- Oversaw the installation of 2209 installs totaling $10,087,417.45 in total sales while maintaining a 50.43% gross margin from 1/2006-3/2011
Related Experience
- Union Journeyman Roofer (1985-1994)
- Owned and operated a successful home remodeling business specializing in roofing, siding and windows. Employed 2-3 full time employees as well as 3-5 subcontracting crews
- Built five custom homes ranging in size from 1800-3800 square feet
- Vast knowledge of home construction and remodeling
- Clear understanding of the tools, equipment and materials related to the home improvement industry